An excellent opportunity has arisen in the Origins Marketing Team for our first ever Community Manager.
The Community Manager will serve as the voice of the Origins brand to consumers across our social platforms, building consumer relationships online and driving a “high touch” social experience. They will creatively and proactively drive optimal brand engagement online to drive conversations and consumer relationships utilising a brand-appropriate tone of voice.
Reporting into the Assistant Consumer Engagement Manager they will develop and execute the brand Social Media Strategy, managing and stimulating engagement and brand advocacy with our audience. Key to this role is the ongoing measurement and analysis of performance in line with agreed KPIs.
The successful candidate will have a high level of Digital and Social Marketing experience and strong creative skills. They will have a proven record of working both cross-function with e-Commerce, Marketing and Creative and also with external media and creative agencies.
Candidates should be degree educated with exceptional written English and strong communication skills. A good knowledge of principles of customer service is also required to ensure delivery of Origins brand equity across all social touch points.