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Aveda - Counter Manager

Counter Manager, House Of Fraser Birmingham in Birmingham
House Of Fraser Birmingham in Birmingham, Full Time (5 days, 37.5 hours)

Responsible for the achievement of all business goals and targets as set by Aveda through coaching and motivating a team of Advisors to achieve individual goals.To monitor the business analyse results and recognise areas of opportunity maintaining Aveda standards at all times.Ensure all administration is completed accurately and deadlines met together with managing a fully balanced stock file.Gain commitment to all performance standards and goals from all Advisors and review daily, weekly and monthly performance.Manage the development of all Advisors to ensure the highest level of customer service that will result in increased productivity. Execute successful Promotions and Events and highlight stock issues to Sales and Education Manager. Maintain Grooming Guidelines as set by the Company personally and ensure Team complies.Communicate effectively with in-store management, Sales and Education Manager,   Regional Education Manager,and team and be commercially aware of competitors.

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