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Tom Ford - By Kilian Fragrance Specialist


By Kilian Fragrance Specialist, Harrods Knightsbridge in London
Harrods Knightsbridge in London, Full Time (5 days, 37.5 hours)
 

KILIAN FRAGANCES SPECIALIST  

We are looking for a Fragance Specialist to join KILIAN at HARRODS  KNIGHTSBRIDGE, Salon de Parfums.

 PROFILE

Candidate must be sales focused with excellent communication skills, strong perfume knowledge and be highly dependable/responsible.

 Candidate should have a polished sense of style and know how to present themselves in professionals and positive manner at all times.

 Candidate must know how to work in a team environment and be able to balance the needs of both the brand and the store itself.

 Fluent in English and Arabic

 RESPONSIBILITIES

Achieving KILIAN weekly, seasonal & yearly sales plans

 Following up with existing customers via phone or note following brand clienteling Guidelines

 2 days after the purchase, the client should receive a hand written thank you note thanking them for their purchase

 2 weeks after the purchase, the client should receive a phone call inquiring if they are happy with purchase

 8 months after the purchase, the client should receive a phone call to enquire if they need a refill

 Contacting customers to announce new product launches

 Weekly mailing of samples to new customers

 Daily / weekly sales & sample tracking reviewed weekly with the Business Manager.

 

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