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Estee Lauder - Education Director

Education Director, in London
in London, Full Time (37.5 hours)

We have an opportunity for an Education Director to join our dynamic and successful team in the Estee Lauder brand.  You will create the Education Strategy in partnership with our Global Education team and deliver this within the region with excellence. You will lead, inspire and develop our Education Team, our Make-Up Artists and Beauty Advisors throughout the UK and Ireland to drive both consumer engagement, experiential services and retail sales. You will also be responsible for the development of locally relevant education programmes aligned to the brand strategic focus. You will ensure we have an education voice and vision present in all areas of our business and ensure that education, sales and marketing programmes are relevant and inspirational.



You will:




  • Shape the Education Strategy and the structure of the Education team aligned to the business priorities and sales goals
  • Define the Education Curriculum with both global and local courses in classroom and in store
  • Develop a digital focus for all education tools and effectively run the brand learning platform ELX
  • Lead and inspire our Make Up Artists & Beauty Advisors through excellent execution of all Education programmes
  • Develop, manage and create an industry leading Education team
  • Identify and develop retail talent
  • Ensure the success of our Beautiful Start orientation programme and seasonal Learning Labs for our Beauty Advisors are successful
  •  Develop a Makeup Artistry Curriculum in partnership with our UK Make Up Brand Ambassador
  • Deliver an attitude trend based Education plan for The Estee Edit
  • Deliver the Aerin Beauty training programme
  • Design and develop inspirational product, customer experience and sales learning programmes and rallies aligned to the UK Marketing calendar
  • Support other departments for educational messaging such as press events, launches,
  • Be an Ambassador for the brand and Estee Lauder Company and ensure the brand equity, image and position are properly represented
  • Carry out regular field visits to ensure high levels of education







  • Build positive relationships with key influencers and stakeholders including Global Education, Regional Talent & Development, HR Retail, Consumer care, Sales, Marketing, Communications
  • Collaborate globally to ensure we have a voice in the UK region
  • Partner with the leadership team to achieve brand growth via a focussed and clear strategy
  • Move the brand forward from service to experience
  • Partner with the Sales Director and Sales team to identify opportunities to improve sales via our Beauty Advisors and retail partners
  • Collaborate with Marketing and PR/Communications to drive events and promotions in retail, free standing stores and pop ups
  • Manage the Education budget and Productivity
  • Develop the Education strategy, plans and goals with the VPGM with special focus on Make-up artistry and Free Standing Store formats
  • Develop Learning and Development Plans for the wider Estee Lauder team

  • Have an understanding of the UK & Ireland retail and luxury cosmetics, skin care make up and fragrance market.
  • Possess substantial, proven experience in the field of makeup artistry, fragrance and skin care knowledge
  • Be an excellent trainer in classroom and in store. Be skilful and innovative in the design and execution of training programmes and other types of learning interventions both face to face and digitally
  • Have excellent skills in coaching, mentoring and nurturing colleagues
  • Have strong commercial acumen and be consumer focused
  • Be experienced in leading and developing a team both in the field and in the office
  • Have superior communication and interpersonal skills
  • Be engaging with the media in terms of public speaking and digitally via social media, ress events and at meetings
  • Have strong organisational and project management skills
  • Be flexible and able to travel