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Aveda - Retail Manager

Retail Manager, The Aveda Institute Salon in London
The Aveda Institute Salon in London, Full Time (5 days, 37.5 hours)

The Retail manager’s role is to run the retail department in the Aveda Lifestyle Salon & Spa, Covent Garden. The core responsibilities include, working on the shop floor, in constant contact with our guests and staff. Ensuring retail staff give great customer service as well as dealing with retail budgets and people management.

Responsibilities of the job include:

Recruiting, training, supervising and appraising staff

Weekly reporting to line manager on sales targets

Maintaining statistical and financial records

Driving team & planning team meetings

Promoting and marketing the business

Dealing with customer queries and complaints

Overseeing stock control

Maximizing profitability and meeting sales targets

Ensuring compliance with health and safety legislation

Preparing promotional materials and displays

Overseeing standard of retail VM

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